Privacy Policy

Effective Date: July 5th, 2024

Welcome to FindClosure AI (’we,’ ’us,’ or ’our’). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our application (’App’). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Introduction

FindClosure AI leverages advanced artificial intelligence to create digital likenesses of relatives who have passed away, allowing users to view and interact with personalized digital messages. We understand the sensitive nature of this service and are dedicated to maintaining the highest standards of privacy and data protection.

2. Information We Collect

a. Personal Information

When you use our App, we may collect the following types of personal information:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password.
• Media Files: Photos, videos, and audio recordings used to create digital likenesses.
• Messages: Text or audio messages associated with the digital likenesses.
• Usage Data: Information about how you use the App, such as access times, pages viewed, and actions taken.

b. Information About Deceased Individuals

We may collect and process information and media related to deceased individuals (’Likeness Subjects’) to create their digital likenesses. This includes images, videos, and any messages you choose to associate with them.

c. Technical Information

• Device Information: IP address, browser type, operating system.
• Log Data: Server logs, error reports, crash reports.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide and improve our App, create and manage digital likenesses, and deliver personalized messages.
• Account Management: To manage your account, authenticate users, and provide customer support.
• Communication: To send updates, newsletters, and respond to your inquiries.
• Security: To protect against unauthorized access, fraud, and other security threats.
• Analytics: To analyze usage patterns and improve the App's functionality and user experience.
• Compliance: To comply with legal obligations and enforce our terms and policies.

4. Legal Basis for Processing

Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the context of your interactions with us and the App:

• Consent: By providing your information, you consent to our processing of it for the purposes outlined in this policy.
• Contractual Necessity: To fulfill our contractual obligations to you.
• Legal Obligations: To comply with applicable laws and regulations.
• Legitimate Interests: For our legitimate business interests, such as improving our services and ensuring security.

5. How We Share Your Information

We may share your information in the following circumstances:

a. With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and email delivery. These providers are contractually obligated to protect your information and use it solely for the purposes of providing services to us.

b. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations.

c. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our App of any change in ownership or uses of your information.

d. With Your Consent

We may share your information with third parties when you have given explicit consent for such disclosure.

e. Protecting Rights and Safety

We may disclose your information to protect our rights, privacy, safety, or property, and that of our users and others.

6. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account and editing your profile.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions required by law.
• Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions included in such emails or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Restrict Processing: You can request that we restrict the processing of your personal information under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below.

9. Children’s Privacy

Our App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our App, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our App and updating the effective date above. Your continued use of the App after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: help@findclosure.ai
• Mailing Address: